by Brenda Adamson | Jul 22, 2021 | Rewards Program, SMS Texting
If you aren’t using texting to communicate with customers yet, you should strongly consider doing so! Texts have higher open and response rates than email. While email is still used for communication, these days email inboxes are inundated with many messages, many of...
by Brenda Adamson | May 24, 2021 | Referral Program, Rewards Program, SMS Texting
Letting customers know that you appreciate their business and are concerned about their vehicle’s health not only helps strengthen customer retention, but also boosts the bottom line. With Pit Crew CoOp’s Text Marketing, you can: Increase Customer Reviews to sites...
by Brenda Adamson | May 17, 2021 | Customer Referrals, Referral Program
UPDATED: April 5, 2023 Most business owners who have a referral program or are thinking about implementing a referral program worry about the profitability of the program and the idea of giving away dollars to “buy” customers. Some believe it may result in attracting...