Finally, everything we do is in one easy-to-use portal! We are thrilled to announce that eWardMe 22 is ready to be launched and current clients can begin migrating over to the new software starting in January 2022! eWardMe 22 is the culmination of the dreams of the...
If you aren’t using texting to communicate with customers yet, you should strongly consider doing so! Texts have higher open and response rates than email. While email is still used for communication, these days email inboxes are inundated with many messages, many of...
Before you start reading this article, you should head over to this one, Is Your Auto Repair Shop Business Seeing Too Many One-and-Done Customers? Some of the top metrics that most auto repair shop owners keep their eyes on is their customer attrition rate and their...
Is your auto repair shop business seeing too many one-and-done customers? Decrease your 1-and-Dones and turn indifferent customers into raving fans with eWardMe Auto Shop Rewards. There’s nothing worse than indifference. Customers who leave and go, “Meh, whatever.”...
Letting customers know that you appreciate their business and are concerned about their vehicle’s health not only helps strengthen customer retention, but also boosts the bottom line. With Pit Crew CoOp’s Text Marketing, you can: Increase Customer Reviews to sites...
When the COVID-19 Pandemic hit in March 2020, Mark Simons at Rolf’s Import Auto Service decided to take action to help his community. In particular, he wanted to help by supporting the frontline heroes who still had to go to work every day despite the quarantine. He...
